A technological tool designed to improve customer interactions and analyze their data to enhance business relationships. The CRM services helps saudi companies organize customer information from multiple sources, enabling personalized service and increased customer satisfaction. It also automates processes and analyzes data to identify opportunities and improve operational efficiency, leading to increased sales and long-term customer loyalty.
This can be achieved through:
Discover how our CRM services can enhance the efficiency of your operations and improve your customer experience through advanced features and seamless integration with various systems.
Securely stores all customer information, current and new, making it easy to access necessary details when needed &enhancing customer service.
The system consolidates all sales-related data in one place, facilitating deal tracking, identifying new sales opportunities, and analyzing performance to refine sales strategies.
The system provides detailed reports in multiple formats, allowing you to extract, download, and filter reports easily according to your needs to make good decisions.
You can manage team permissions and monitor staff performance to boost productivity and effectiveness, helping to complete tasks efficiently and achieve better customer satisfaction.
The system includes a ticketing module for raising and assigning tickets, with escalation features if tickets are not resolved within the set time frame.
The system offers high flexibility, allowing integration with various platforms such as cloud call centers , applications, websites, emails, and SMS.
Enjoy seamless tracking of every step in the sales process and boost your team’s productivity with a robust sales management system.
Sales Management and Tracking
Monitor every stage of the sales process, from initial customer contact to closing the deal.
Sales Process Visualization
Define clear stages and steps in the sales process, providing specific guidance for your team and enhancing work efficiency.
Streamline Sales Operations
Simplify and accelerate routine tasks, saving time and effort, and increasing your team’s productivity.
Transform customer data into successful sales with Arqam’s integrated CRM system. We offer a comprehensive solution for managing customer relationships, allowing you to convert customer data into profitable sales with ease. Build professional databases to store and analyze customer information for outstanding results.
Our project management tools offer numerous benefits for teams, including workflow structuring, task creation and distribution, deadline setting, team communication, task tracking, and goal monitoring, all from one central location.
Using technical support tickets in the CRM system allows you to improve customer experience. Customer service staff can open and assign tickets to support team members for quick and effective resolution, ensuring exceptional technical support and complete customer satisfaction.
Our customer service management system provides the tools needed to manage customer accounts efficiently. Gain a comprehensive view of customer needs, interactions, and issues, ensuring higher satisfaction and increased profits.
Experience easy and effective management of your customer relationships with CRM, and unlock opportunities to boost your sales and increase customer satisfaction.
Experience easy and effective management of your customer relationships with CRM, and unlock opportunities to boost your sales and increase customer satisfaction.
Sign up for our newsletter to receive the latest news, updates on our services, new technologies, and exclusive offers.
Join Us on an Innovative Tech Journey!
Join Us on an Innovative Tech Journey!
© All rights reserved to Arqaam Information Technology Company
Sign up for our newsletter to receive the latest news, updates on our services, new technologies, and exclusive offers.
Join Us on an Innovative Tech Journey!
حقوق النشر محفوظه لشركة ارقام لتقنية المعلومات © 2024