CRM - Arqaam

Customer Relationship Management
(CRM) System

Customer Relationship Management (CRM) System

A technological tool designed to improve customer interactions and analyze their data to enhance business relationships. The CRM system helps companies organize customer information from multiple sources, enabling personalized service and increased customer satisfaction. It also automates processes and analyzes data to identify opportunities and improve operational efficiency, leading to increased sales and long-term customer loyalty.

This can be achieved through:

Accurate customer data analysis.
Customizing offers and services.
Automating routine processes.

Features and Benefits

Discover how our CRM system can enhance the efficiency of your operations and improve your customer experience through advanced features and seamless integration with various systems.

Customer Data Management

Securely stores all customer information, current and new, making it easy to access necessary details when needed &enhancing customer service.

Sales Tracking

The system consolidates all sales-related data in one place, facilitating deal tracking, identifying new sales opportunities, and analyzing performance to refine sales strategies.

Detailed Reports

The system provides detailed reports in multiple formats, allowing you to extract, download, and filter reports easily according to your needs to make good decisions.

Team Management

You can manage team permissions and monitor staff performance to boost productivity and effectiveness, helping to complete tasks efficiently and achieve better customer satisfaction.

Ticket Management and Escalation

The system includes a ticketing module for raising and assigning tickets, with escalation features if tickets are not resolved within the set time frame.

Integration with Systems

The system offers high flexibility, allowing integration with various platforms such as cloud call centers, applications, websites, emails, and SMS.

Achieve Sales Success with
Smooth Management!

Enjoy seamless tracking of every step in the sales process and boost your team’s productivity with a robust sales management system.

Sales Management and Tracking

Monitor every stage of the sales process, from initial customer contact to closing the deal.

Sales Process Visualization

Define clear stages and steps in the sales process, providing specific guidance for your team and enhancing work efficiency.

Streamline Sales Operations

Simplify and accelerate routine tasks, saving time and effort, and increasing your team’s productivity.

Boost Your Profits Today - Adopt CRM and Leverage New Opportunities!

Converting customer data into successful sales: an integrated CRM system from numbers

Organize Projects Effectively – Everything You Need in One Place

Our project management tools offer numerous benefits for teams, including workflow structuring, task creation and distribution, deadline setting, team communication, task tracking, and goal monitoring, all from one central location.

Enhance Customer Experience with Technical Support Management

Comprehensive Customer Account Management: Achieve Satisfaction and Profit

Make Your Customer Relationships
Thrive with CRM

Experience easy and effective management of your customer relationships with CRM, and unlock opportunities to boost your sales and increase customer satisfaction.

VoIP Products

Video Conference

Headsets

Interactive Display

Request Demo

VoIP Products

Video Conference

Headsets

Interactive Display

Request Demo

VoIP Products

Video Conference

Headsets

Interactive Display

تواصل معنا

Customer Relationship Management (CRM) System

Customer Relationship Management (CRM) System

Features and Benefits

Customer Data Management

Sales Tracking

Detailed Reports

Team Management

Ticket Management and Escalation

Integration with Systems

Achieve Sales Success with Smooth Management!

Sales Management and Tracking

Sales Process Visualization

Streamline Sales Operations

Boost Your Profits Today - Adopt CRM and Leverage New Opportunities!

Make Your Customer Relationships Thrive with CRM

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ساعات العمل

Customer Relationship Management
(CRM) System

Achieve Sales Success with
Smooth Management!

Make Your Customer Relationships
Thrive with CRM